Kecoo Online Store - Privacy Policy

Effective Date: Tuesday Sep 19, 2023

Protecting your privacy is a top priority at Kecoo Online Store ("Kecoo," "we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our online store. By using Kecoo Online Store, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you use our online store, we may collect personal information such as your name, email address, shipping address, billing information, and phone number when you place an order or create an account.

1.2. Transaction Data: We collect information related to your transactions on our website, including the products you purchase, payment method, and order history.

1.3. Device and Usage Information: We automatically collect information about your device and how you interact with our website, such as your IP address, browser type, operating system, and browsing behavior.

1.4. Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, collect usage data, and improve our services. You can manage your cookie preferences through your browser settings.

1.5. Communication: We may collect and store communications you have with our Customer Support team or when you contact us for assistance.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.

2.2. Personalization: We may use your information to personalize your shopping experience, including product recommendations and promotional offers based on your preferences.

2.3. Website Improvement: We use data analytics to analyze website usage patterns and improve our website's functionality and user experience.

2.4. Marketing and Promotions: With your consent, we may send you marketing communications about our products, services, promotions, and updates. You can opt out of these communications at any time.

3. Disclosure of Your Information

3.1. Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering products to you.

3.2. Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Privacy Choices

5.1. Account Information: You can update or correct your account information by logging into your account on our website.

5.2. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in the messages.

5.3. Cookies: You can manage your cookie preferences through your browser settings.

6. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect or maintain personal information from children under 18.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The updated Privacy Policy will be posted on our website with the effective date.

8. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Kecoo

kecooshop@gmail.com

+968 77574187

By using Kecoo Online Store, you agree to the terms and practices outlined in this Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information.

This Support Policy was last updated on Tuesday Sep 19, 2023.